HOUSE RULES:
Parking - Please park at your own risk. Sadly we cannot accept any responsibility for any loss or damage to any vehicle. Think of it as, who would be responsible for your vehicle if you parked in your local town.
No Smoking - smoking in the unit will result in a minimum odor removal fee of $350-$600 (depending on severity) to help cover the cost of odor removal and/or steam cleaning.
No Parties or Gatherings - Violation of this rule may result in termination of stay without refund as well as a minimum $500 fine. A gathering is defined as 2 or more unapproved guests at the property, meaning 2 persons more than the # of guests you have stated will reside in the home during the stay. The unapproved visitor fee will also be applied resulting in a higher fine.
No Animals - Having animals in the unit at any time (without expressed prior written approval) may result in termination of stay without refund as well as a minimum sanitation fee in the range of $300-$500.
Unapproved late check outs are not allowed (unless provided in writing) and will have a minimum fee of $100. If you wish to have a late check out please ask for written permission prior to your check out time.
No Visitors - We do not allow any unapproved visitors during your stay. Violation of this rule will result in a $50 per visitor per night, Example: If you have booked for 3 nights, and are found to have an unapproved visitor, you will be charged $50 per visitor per night = total $150 per visitor. We can approve a visitor if you add the visitor at the time of the reservation as a guest, or during your stay by sending us an email and gaining approval in writing.
No Illegal Activity - There is absolutely no illegal activity in our units. If this is found, then there will be a minimum fine of $350 and immediate removal from the unit without refund.
No Mail/Packages - Unless by expressed permission and then only upon receipt of a refundable security deposit of $100 to cover the safe return of the mail key prior to your departure.
We have quiet hours for our unit from 10PM to 8AM everyday including holidays. Violation of this rule may result in removal from the unit without refund in addition to a $150 minimum fine.
False Maintenance Fee - If there is an issue reported at the property by you or a guest of yours that is not a true issue when a maintenance technician arrives at the property due to user error then there may be a minimum fee of $100 per occurrence.
Please do not leave your luggage or belongings behind in the unit. Anything left behind will be considered abandoned. If in fact we do have your belongings after your stay the following charges will apply:
$25 Mailing fee separate from the cost of postage and storage fee.
$25 per day storage fee.
Reservations that are canceled may be subject to credit card processing fees in the amount of 3% may be charged to cover fees that we cannot recover.
IMPORTANT: GUEST WHO WISHED TO CANCEL AND IS ELIGIBLE FOR A REFUND MAY REFUND THE BOOKING AMOUNT EXCLUDING FEES.
In order to honor your reservation with us, please answer the following questions:
1) What is the purpose of your stay?
2) Have you read our policies on no parties, and no smoking as well as house rules and no noise complaints? (**Please make sure to read through the listing, most importantly the house rules/policy for proper guidance. )
3) Do you agree with our terms?
Please note that we are unable to send your arrival instructions or allow entry until ALL 3 of these questions are answered. House Policy Agreement will be sent to your email and needs to be signed prior to check-in.
Colleen Bracken | |
Clear, comfortable and safe, but not necessarily quiet | |
Only 1 block from the SEPTA trolley into Center City. it's in the middle of all student housing, so be aware that people party on the weekends and you'll definitely hear it! The building is contemporary and very nice, with a code to enter the building. My studio apartment was nicely decorated and extremely clean. Very comfortable bed with a high quality mattress. I needed a couple things and the client services folks at UrHip were friendly and responsive. My only reason for not giving 5 stars is that the place is needs an overall spruce up: Stains on the sofa cushions, whole place needs to painted, that sort of thing. Definitely recommend this place though. Thank you! |
Pat Roche | |
Pine Suite | |
The apartment was fine. The apartment was equipped with everything I needed for a month stay. The location was close to the Perelman Center for my medical treatment. It was easy enough to find on street parking. The building was quiet, none of the neighbors were loud. There was a grocery store and convenience store within walking distance. The washing machine broke while I was there and they responded promptly to repair it. My only knock was that I had to pay for the full day on the day I arrived and a full day on the day i left and I needed to vacate by 12:30 on the last day, despite paying for a full day. I asked for an extension to 2 PM but they said they could not do it. |
Rose Eagle | |
Clean and comfortable- great location | |
This apartment is clean and comfortable. Good location for Penn, Drexel, CHOP and the other hospitals in this area. Grocery and restaurants within easy walk. |
Alfred Smith | |
Guest | |
This is a very nice and clean room. For the price, you really can’t beat what this room has to offer. I would recommend this room to anyone traveling to Philadelphia. |